Returns & Exchanges
At Exo Mtn Gear, we stand behind our gear and offer a 30-day return policy for items in original, unused condition with tags attached. We want to ensure you have the perfect fit and performance for your next backcountry adventure.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Secure Your Package
Pack your gear securely in its original packaging to ensure it arrives back at our warehouse without damage during transit.
Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing